Thank you for choosing to stay with us. Also, thank you for taking the time to send over a review. We look forward to seeing you again.Best,Paul AponteNight Manager
Dear Eddie,Thank you for sharing your feedback. We sincerely apologize that your stay did not meet expectations, particularly regarding noise, room size, and clarity around certain charges.While our New York property differs in layout from other locations within the brand, we regret that this impacted your comfort and ability to rest. Your comments have been shared with our team, and we truly appreciate the opportunity to learn from your experience.We hope to have the chance to welcome you back and provide a more comfortable stay in the future.
Thank you for choosing to stay with us. Also, thank you for taking the time to send over a review. My apologies you had a negative experience with us and we were able to rectify it. I hope this one off doesn't turn you away completely and we will see you again. We look forward to that day.Best,Paul AponteNight Manager
Dear Mr. Langford,Thank you very much for taking the time to share your wonderful feedback and for your 10/10 review. We’re delighted to hear that you enjoyed the service, found the rooms clean and inviting, and had a great experience at our restaurant.It means a lot to us to know you would choose to stay with us again, especially for a Broadway visit. We truly appreciate your kind words and look forward to welcoming you back the next time you’re in Midtown.
Dear Tameka,Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed our location and had such a great experience. Shane will be delighted to know he made your stay extra special. We truly appreciate you taking the time to share your kind words and look forward to welcoming you back again soon!
Wonderful to have hosted you. Thank you for the great review! We look forward to hosting you again.Best,Paul AponteNight Manager